Job Description

ROLE DESCRIPTION

The F&B Manager is responsible for the end-to-end performance, coordination, and continuous improvement of all food and beverage operations. The role exists to ensure that guest experience, revenue optimisation, cost control, staff discipline, and brand standards are consistently delivered in line with premium positioning.

The F&B Manager is expected to be hands-on, data-driven, and execution-focused, translating strategy into daily operational excellence.



KEY RESPONSIBILITIES

• Manage all food and beverage operations and ensuring high standards of food and

beverage quality, presentation, and service.

• Develop and implement strategic plans to achieve revenue and profitability targets.

• Build a high-performance team by attracting, recruiting, training and appraising

talented personnel, to deliver quality products and exceptional guest experience.

• Create and maintain menus that reflect culinary trends and seasonality, meet guest preferences and drive sales.

• Oversee inventory management, sourcing and stock control to minimize waste, streamline costs, optimise quality and maximize profitability.

• Prepare operational and performance reports and work closely with management to drive overall business efficiency and continuous improvement.

• Implement and enforce health and safety protocols to ensure compliance with

regulations and industry standards.

• Handle guest feedback and complaints promptly, professionally, and decisively.

• Enforce an overall culture of excellence, professionalism and compliance.

• Support management in general operations/administration and perform other

professional duties as assigned by hierarchy.